Most teams know user feedback is essential. But live research takes time. Finding people, scheduling calls, running sessions—it slows everything down. And when you're done, you still need to comb through hours of footage and notes.

That’s where unmoderated usability testing comes in. It’s faster. Participants give feedback on their own time. No meetings. No calendar chaos. But traditional unmoderated tools often feel impersonal. And they miss the human touch that makes live interviews so valuable.

So, what if your unmoderated tests didn’t feel cold or generic? What if they asked smarter follow-up questions—and actually learned from what users were doing?

That’s the problem Userology solves.

What is AI-Moderated Usability Testing?

Userology adds a layer of intelligence to unmoderated research. It’s not just a set of static tasks and questions. Instead, our AI moderator guides participants like a thoughtful interviewer would—asking context-aware follow-ups, responding to what users do, and digging into what matters.

We’ve trained it on 2,200+ hours of real research content so it knows how to probe deeper—without going off track.

With Userology, your usability tests become:

• Faster to launch

• Branded and human-feeling

• Rich in insights, not just recordings

Let’s Break That Down

1. Setup in Minutes, Not Days

Most teams waste time building and rebuilding tests from scratch. With Userology, you get:

• Reusable templates for different test types (tasks, prototypes, feedback loops)

• Study duplication, so you can run variations quickly

• One-click participant sourcing from a pool of 10M+ vetted users across 160+ countries (via User Interviews, Prolific, Respondent)

Or bring your own. Userology supports both panel and self-recruit paths.

2. Branded Participant Experience

Most unmoderated tools feel cold. Not ours.

Userology lets you personalize each study to reflect your brand:

• Add a welcome video to greet participants

• Use your logo, colors, and voice

• Customize the AI’s tone, voice, even its avatar

This makes your tests more inviting—and helps users open up. It also gives non-research teams a simple, structured way to run quality studies without deep UX expertise.

3. The AI That Knows What to Ask

This is where Userology sets itself apart.

Our AI doesn’t just walk through a script. It listens to what users are doing and saying, and asks smart follow-up questions—just like a real moderator.

Example:

If a user hesitates or retries a task, the AI might ask: “You paused for a moment—was something unclear?”

It also tracks:

• Task completion time

• Success/failure rates

• Abandonment

• And auto-generates a usability score

You get both quantitative and qualitative data—without lifting a finger.

4. Built-In Analysis Tools

No more watching full sessions or digging through messy transcripts.

Uerology’s built-in analysis includes:

• Auto-tagged transcripts

• Pattern and sentiment detection

• "Ask AI" to query transcripts like: “What pain points came up during onboarding?”

• Highlight clip creation for quick sharing

Export everything—video, audio, notes, and summaries—easily.

Who This Is For

Userology is built for:

• UX Designers who want to test more ideas, faster

• Researchers who need quality data without running every session

• PMs who want quick user feedback, not guesswork

• Founders who need insights but can’t afford a full research team

Whether you're scaling your research or trying to democratize it, AI moderation lets your team move fast without sacrificing depth.

Final Word

Unmoderated usability testing shouldn’t mean shallow insights or a poor user experience. With Userology, it doesn’t.

Our AI moderator brings structure, curiosity, and analysis to every session. Your team gets richer feedback, in less time—while staying true to your brand.

If you’ve struggled to run quality research at scale, it’s time to try a better way.

👉 Visit userology.co to launch your first AI-powered usability test today.